Effective Date: 11 September 2025

Bandag South Africa (‘we’, ‘our’, ‘us’) built the Bandag ProApp mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app, which is published on the Google Play Store.

1. Information We Collect

Personal details: Name, email address, phone number (if you provide these).
Device information: Device model, operating system version, unique identifiers, IP address.
Usage data: Features used, pages viewed, and interaction logs for analytics and improvement.
Location data (if applicable): Collected only if you grant permission, for example to support service delivery.

2. How We Use Information

Provide and improve the app’s functionality.
Process service requests or transactions.
Communicate with you (e.g., notifications, support).
Personalise your app experience.
Ensure compliance with legal requirements.
We do not sell your data to third parties.

3. Sharing of Information

Service providers: For hosting, analytics, payment processing, or customer support.
Legal authorities: If required to comply with law, regulation, or legal process.
Business partners: Where necessary to deliver a requested service (with your consent).

4. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain personal data only for as long as needed for the purposes described in this policy, or as required by law.

6. Your Rights

Access, correct, or delete your personal information.
Withdraw consent at any time (where applicable).
Contact us for any privacy-related concerns.

7. Third-Party Services

Our app may use third-party services that collect information, including but not limited to:
– Google Play Services
– Google Analytics for Firebase
Please refer to their privacy policies for more details.

8. Children’s Privacy

This app is not intended for children under 13 (or under 18, depending on local law). We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here, and the “Effective Date” will be revised.

10. Contact Us

Bandag South Africa
Email: info@bandag.co.za
Phone: +27 11 439 6000
Address: 8 Dan Jacobs Street, Alrode, 1450